Loxley Advisory ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This notice explains how we collect, use, and safeguard personal data when you visit our website, make an enquiry, or engage us for advisory services.
Who we are
Loxley Advisory is a trading name of Loxley Advisory Limited, registered in England and Wales. Our registered office is First Floor, 60 Cheapside, London, England, EC2V 6AX. We are the data controller for the personal information described in this notice.
Information we collect
We may collect and process the following categories of personal data:
- Contact details, such as your name, email address, telephone number, and postal address, when you submit an enquiry or engage us.
- Information you provide directly in correspondence, meetings, or through our enquiry form.
- Financial and personal information necessary to provide advisory services, where you have engaged us formally under a letter of engagement.
- Technical information such as IP address, browser type, and usage data collected automatically when you visit our website.
How we use your information
We use personal data to respond to enquiries, provide and administer advisory engagements, meet our legal and regulatory obligations, maintain client records, and, where you have consented, send updates about our services. We do not use your information for automated decision-making.
Legal basis for processing
We process personal data on the basis of: performance of a contract, where we are providing services to you; legitimate interests, such as responding to enquiries and maintaining client relationships; legal obligation, where processing is required to comply with regulatory, tax, or anti-money-laundering requirements; and consent, where you have opted in to receive communications from us.
Sharing your information
We do not sell personal data. We may share information with trusted third parties who support our operations, such as IT service providers, professional advisers, and regulatory bodies, and only to the extent necessary to provide our services or comply with the law. Where clients' affairs span multiple jurisdictions, including Hong Kong, information may be shared with relevant professional counterparts as part of the engagement, subject to appropriate safeguards.
International transfers
Given the cross-border nature of much of our work, personal data may occasionally be transferred outside the UK, including to Hong Kong. Where this occurs, we take steps to ensure appropriate safeguards are in place in accordance with UK data protection law.
Data retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or regulatory requirements, after which it is securely deleted or anonymised.
Your rights
Under UK data protection law, you have the right to request access to, correction of, or erasure of your personal data, to object to or restrict certain processing, to request data portability, and to withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us using the details below.
Cookies
Our website may use essential cookies required for the site to function correctly. We do not use cookies for advertising or third-party tracking purposes.
Changes to this notice
We may update this privacy notice from time to time. The date at the top of this page indicates when it was last revised.
Contact us
If you have questions about this notice or how we handle your personal data, or wish to make a complaint, please contact us at info@loxleyadvisory.co.uk or First Floor, 60 Cheapside, London, England, EC2V 6AX. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.